Project Description

サービス ・プラットフォーム

ビジネスを前進させるための変化を生み出す

このソリューションが必要

企業対消費者 (B2C) または企業対企業 (B2B) ソリューションを設計して、顧客の個人的/専門的なニーズに対応したプロダクトを作ります。これまでの実績としてバングラデシュをリードするオンライン サービス マーケットプレイスを構築しました。ここでは、ウェブ、Android、および iOS アプリを統合した 12000 以上の事業者が利用する 14 項目のサービスが提供しました。

プラットフォーム
アプリ、ウェブ
技術情報
Flutter、Laravel
プロジェクト期間
6ヶ月間
提供するサービス
すべてのサービス
service platform solution screens representation

特徴

ローカル ・サービス・ プラットフォーム

ローカルに移行することで、顧客体験を向上させ、収益と運用効率を向上させます。プロダクトの提供は、顧客の需要に最適化された方法で供給されます。

管理者用のポータル

戦略設定、受注の設計、供給可能量の管理、注文数やインプレッションの管理、その他あらゆることを数クリックでカスタマイズできる管理ポータルを作成します。

クレーム管理

個々の苦情を解決し、抜本的な改善を行うために、顧客の苦情/紛争に積極的に対処します。

統合的なウォレット サービス

顧客は認可された金融機関からウォレットに残高を追加し、ショッピング体験をシームレスなものにします。

Project Lifecycle

In order to ensure Seamless Journey, User Experience and Security of any feature of any project, we go through a systematic process of workflow.

  1. Scope Definition: We have firsthand expertise in defining the scope, clearly stating what to develop, and why the development is needed. This helps minimize development hours by ensuring a timely, effective, and budget-friendly concern for all stakeholders and furthermore, aligning Customer Expectations with deliverables.
  2. PRD(Product Requirement Document) Preparation: Once the scope has been defined, it is documented and validated with the client for future reference. Till the development is done, all teams deployed throughout the lifecycle functions circling the PRD.

A complete visualization of the product is made including the relevant branding and placement before the development floor has been hit to ensure the right product is going to be built.

  1. User Analysis: UX designers brainstorm around the product at the highest level with stakeholders. In this phase, we develop a deep understanding of the product. We start by defining the personas of the users and then identify their real challenges & pain points.
  2. UI Design: At this stage, we brainstorm all the possible UI solutions with stakeholders. We collectively select & work around the best solution from this point. Then we complete the UI design.
  3. User Testing:  We design a series of prototypes. We perform user testing according to our previously defined personas with users & stakeholders in this phase.
  4. Design Handover:  After collecting all the test results, we update the design if required & then pass it to the developers for development.

Once the design has been vetted by all stakeholders, the development team gets engaged. They ensure the essential programming  health, with up-to-dated industry practice keeping scope of all possible future expansions.

  1. Vulnerability and Penetration Testing (VAPT): A complete VAPT is done for security testing to identify security vulnerabilities in the development, across all applications, networks, endpoint, and/or cloud as necessary. While Vulnerability Assessment and Penetration Testing have their own unique strengths, both are collectively done to achieve complete analysis.
  2. Load Testing: As development is done, the deliverables are tested as per the traffic defined by the initial scope, along with a handsome cushion. Only once they pass optimum performance in maximum traffic capacity, then we certify them to move further.
  3. User Acceptance Testing(UAT): Users from the product’s TG are recruited to assess whether or not they are able to explore through, seamlessly. A customer-defined threshold is maintained to either approve the development forward or to move back a notch imbibing the users’ feedback.

  1. Beta Rollout: The developed result is beta tested among a beta user group against customer-defined matrices.
  2. Commercial Launch: Once the above acceptance criteria are met from Beta rollout, the product/feature is delivered to commercial launch.
Project Lifecycle
Firoze Ahmed

Chief Product Officer

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